Refund Policy

Personal commissions are non refundable unless faulty. 
We try our best to meet all the specifications requested by the customer but please note you are leaving your ideas in the hand of an artist who has their own style when creating beautiful bespoke pieces for your home. 
Throughout the process we update with photos to ensure your happy with colours, layout etc so you know what to expect when your product arrives.
Each piece takes time to produce as well as the cost of the materials, being bespoke items they are one of a kind for you our customers.

Postage

We post to UK (the whole of England, Scotland, Wales and Northern Ireland, including mainland and all islands, and including Scottish Highlands)

Registered Address

38 Eagle Way, Harrold, Bedfordshire, MK43 7EW

Handcrafted in Cowal, Argyle & Bute, PA22 & Harrold, Bedfordshire, MK43

Company Number - 12519141

Privacy Notice

This is the privacy notice of Artizan Arts And Crafts Ltd. In this document, "we", "our", or "us" refer to Artizan Arts And Crafts Ltd.

We are company number 12519141 registered in United Kingdom.

Our registered office is in Harrold, Bedfordshire.

Introduction

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Data we process

We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:

Your identity includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided at some time.

Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of communication or meeting.

Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from us.

Technical data includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services.

We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity.

For example, we may aggregate profile data to assess interest in a product or service.

However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information and it will be used in accordance with this privacy notice.

Special personal information

Special personal information is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

It also includes information about criminal convictions and offences.

We do not collect any special personal information about you.